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Feedback: I really like how you have so many choices of products on your site and thank your customer service for being very helpful when I had ordered. Thanks!
-- Karl M.
Ratings: Customer Care Friendliness - 5
; Customer Care Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion: Maybe you can put more design on the site
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Feedback:
-- Eugene Dewayne Currington
Ratings: Customer Care Friendliness - 4
; Customer Care Efficiency
- 4; Website Design - 4; Website Functions - 4; Website User Friendliness - 4; Product Quality - 4 ; Shopping Experience - 4; Overall Experience - 4;
Suggestion:
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Feedback:
-- Osmil Moreira
Ratings: Customer Care Friendliness - 4
; Customer Care Efficiency
- 4; Website Design - 4; Website Functions - 4; Website User Friendliness - 4; Product Quality - 3 ; Shopping Experience - 3; Overall Experience - 4;
Suggestion:
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Feedback: N/A
-- Osmil Moreira
Ratings: Customer Care Friendliness - 4
; Customer Care Efficiency
- 4; Website Design - 4; Website Functions - 4; Website User Friendliness - 4; Product Quality - 4 ; Shopping Experience - 4; Overall Experience - 4;
Suggestion: ADD MORE THINGS OTHER THAN FLOWERS. e.g. TOYS, MORE CHOCOLATES.
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Feedback:
-- Long Lim
Ratings: Customer Care Friendliness - -
; Customer Care Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
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Feedback:
-- James R Egins Jr
Ratings: Customer Care Friendliness - 4
; Customer Care Efficiency
- 4; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 4; Overall Experience - 4;
Suggestion:
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Feedback: Good website, apart from the fact I have to fill in my testimonial before I exit.
-- Big Gobi
Ratings: Customer Care Friendliness - 5
; Customer Care Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion: Remove the need to fill in a testimonial before I exit.
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Feedback:
-- Liu Yu Chang
Ratings: Customer Care Friendliness -
; Customer Care Efficiency
- ; Website Design - ; Website Functions - ; Website User Friendliness - ; Product Quality - ; Shopping Experience - ; Overall Experience - ;
Suggestion:
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Feedback: I'm very sorry, but I'm really not satisfied with your job at all.
I ordered 7 RED ROSES, but the lady got 7 pink flowers. That's not what I ordered. I ordered RED, because it's a lucky color and I ordered ROSES, because they are the 'queen' of the flowers.
-- Michael Schlereth
Ratings: Customer Care Friendliness - 4
; Customer Care Efficiency
- 4; Website Design - 4; Website Functions - 4; Website User Friendliness - 3; Product Quality - 2 ; Shopping Experience - 2; Overall Experience - 2;
Suggestion: Just deliver what the customer ordered.
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Feedback: Highly recommended this online shopping site. The customer service is Great although the flowers i ordered was a little different, but the recipient sent me the photo and it looks brilliantly Great. Thank you :)
-- Marice Hartono
Ratings: Customer Care Friendliness - 5
; Customer Care Efficiency
- 5; Website Design - 4; Website Functions - 4; Website User Friendliness - 4; Product Quality - 4 ; Shopping Experience - 4; Overall Experience - 4;
Suggestion:
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